Monday 13 July 2015

Who’s Being Strangled?


A few years ago a friend recommended her hairdresser in Illovo. So the next time I needed a haircut off I went. Grant did a great job and I’ve continued to see him regularly since. I love how my hair just feels different after a good cut and how it comes alive. However after the last two visits I didn’t really get that feeling.

I was wondering if I needed to change hairdressers but I thought let’s just see how it goes this time. Off I went feeling very bored with my hair. I sat down and Grant asked me what I wanted done this time. I replied “I don’t know. What would you like to do?” He straight away picked up that I was ready for a change and asked a couple of questions to ascertain the parameters of that change! And off he went.

The result was great. Both of us were happy.

The next day as I was brushing my hair I was musing over what had made the difference. Even though on previous visits I hadn’t been too directive as to what he should do, I think Grant had been feeling restricted, or he’d got into a rut. My open invitation to him to do what he pleased (within reason) released his creativity and his talent all over again.

It was a reminder to me of how easy it is to stifle a person. And how wonderful when the person is free to show how good they are.

One of the recruitment companies has been running a radio advert that says something like “you don’t want slackers, recruit the right people”. When I hear it I want to add on “and then give them the freedom to show you how good they are.”

What aspects of your work environment – structures, systems, processes, people (managers) – maybe stifling instead of enabling? How much more ability do people have that isn’t being revealed at work? Just think what releasing it could mean to the growth of the company. It could be like having a 50% greater workforce with no increase in cost.